Personvern

1. Storage of personal data
1.1 Data controller
Nortrip AS, through the head of the Board, is the controller of the company’s processing of personal data.

1.2 Personal data stored
When you register a user account for access to the Nortrip digital guide, we store the information that is provided in the registration process. This is your name, e-mail address, registration plate number, and mobile phone number and address if provided.

1.3 Purpose of processing
We process the information to be able to carry out our obligations under the agreement with you.

1.4 Basis for the processing
Information on name, e-mail address and registration place number is used to fulfil the purchase agreement. The basis for this processing is the Personal Data Act article 6 (b).

1.5 Disclosure of information to third parties
We will not share, sell, transfer or otherwise disclose personal information to others, unless we are legally obliged to do so.

1.6 Deletion of personal data
Information we have received in connection with your registration is stored in our active customer register for 3.5 years. Information we are obliged to retain under the Accounting Act is stored for up to 5 years, as required by law.

1.7 Rights of the data subject
We process your personal data in accordance with the Personal Data Act and applicable regulations. Please note that you can request access to and removal of your personal data, as well as request correction or deletion of your personal data. If you request that your personal data be deleted, we must terminate your account and you will no longer be able to use the Nortrip digital guide.

Complaints can be made to the Norwegian Data Protection Authority about processing in breach of the rules.

1.8 Contact information
Inquiries about what information is registered, correction and deletion can be sent to post@nortrip.no.

2. Use of information capsules and local information storage
2.1 Caching of information
We cache your login information so that you can remain logged in when using the digital Nortrip Guide.

2.2 Can I avoid this?
If you do not want us to store any information on your device, you have two choices:
1. Do not use the digital Nortrip guide.
2. Adjust the settings in your web browser.

In the settings of your web browser, you can also delete all information stored by us on your device. Here you can read how you can do this for the most commonly used web browser:

On computers:

Chrome
Safari
Internet Explorer
Firefox

Android and iOS:
Chrome (Android)
Safari (iOS)
Chrome (iOS)

3. Terms of sale
3.1 No right of withdrawal
Please note that our digital Nortrip guide is considered “digital content not delivered on a physical medium”. Thus, according to the Cancellation Act §22, letter n you do not have the right to use the right of withdrawal to regret the purchase of the digital Nortrip guide.

However, we strive to satisfy our customers. If you have a complaint about your purchase, please contact us.

The Cancellation Act does not apply to companie

3.2 Advertising
If there is a defect in the goods, the buyer must, within a reasonable time after it was discovered or should have been discovered, notify Nortrip AS that he or she will invoke the defect. The buyer has always complained in due time if this occurs within two months from the defect was discovered or should have been discovered.

If the goods have a defect and this is not due to the buyer or circumstances on the buyer’s side, the buyer may, according to the rules in the Consumer Protection Act Chapter 6, depending on the circumstances, keep the purchase price, choose between resetting and redelivery, demand a price reduction, demand the contract be cancelled and/or demand compensation from Nortrip AS.

Notification to Nortrip AS should be made in writing and preferably by e-mail to post@nortrip.no.

For businesses and other enterprises apply the general provisions on purchases, regulated by the Purchase Act.

3.2.1 Price refusal
The buyer may demand an appropriate price reduction if the goods are not repaired or redelivered. This implies that the ratio between the reduced and the agreed price corresponds to the ratio between the value of the goods in a defective and contractual condition. If there are special reasons for doing so, the price reduction may instead be set at the same level as the significance of the defect for the buyer.

3.2.2 Salvage
If the goods are not repaired or redelivered, the buyer may also cancel the purchase when the defect is not unjustified.

3.3 Conflicts
Complaints should be addressed to Nortrip AS within a reasonable time, preferably by e-mail to post@nortrip.no. The parties shall attempt to resolve any disputes amicably. If this fails, the buyer may contact the Consumer Council for mediation. The Consumer Council can be contacted by telephone at 23 40 05 00 or www.forbrukerradet.no.

If this is not successful, disputes must be resolved by the Norwegian courts, which Agder tingrett is the appropriate network.